We love hearing from you, and many folks tend to ask similar questions. To make things easier for you, we've gathered up the most Frequently Asked Questions (FAQs) and put them in one handy place. Take a look through the links below – it's like a shortcut to all the answers you need. Got more questions or just want to chat? We're here for you!
What is Vicky's Keys?
Vicky’s Keys, nestled in the heart of Sint Maarten, stands as a sustainable voluntourism haven and communal living initiative under the ownership of the Marlin Yard Foundation. With a commitment to eco-focused living and heartfelt hospitality lodging, we invite our co-living members and guests to partake in a distinctive fusion of agri-tourism and voluntarism. Engage actively in sustainable farming practices and community development, contributing to a harmonious journey.
As an Eco-focused Volunteer Center on the island, Vicky’s Keys empowers guests to play a vital role in executing Sustainable Development Goal Projects, with a primary focus on creating food security. Explore a myriad of experiences, including guided tours, workshops, volunteer programs, and culinary delights, all contributing to a harmonious and impactful stay. Your journey unfolds here, leaving a positive imprint on both the environment and the local community.
Vicky's Keys warmly welcomes group bookings up to 11 persons. Whether orchestrating a group adventure, corporate retreat, or a special gathering, our doors are wide open to cater to your needs. Reach out to us to discuss your group requirements, and let’s collaborate in crafting a memorable and enriching experience for everyone!
What is Eco-Focused Lodging?
Our eco-focused lodging combines the communal spirit of hostel facilities with a strong commitment to sustainability. This means we prioritize environmentally friendly practices, including energy efficiency, waste reduction, and sustainable sourcing. Just like traditional hostels, our space encourages social interactions and offers budget-friendly options. It's a unique blend where guests not only enjoy affordable stays but actively participate in eco-conscious activities, contributing to a more sustainable and responsible travel experience. Picture a dormitory-style setup with private dorm rooms with cozy beds, and or private studios creating a comfortable and socially engaging atmosphere for your stay. We welcome you to an accommodation experience that's not just about a good night's sleep but also about fostering a sense of community and environmental responsibility.
What arrangements do you offer as a volunteering guest?
For our volunteering guest, we offer a range of arrangements to suit your preferences. From our Extended Stay Volunteer Immersion, where you actively contribute to the farm's development, to our Culinary Delights Arrangement, allowing you to savor locally grown produce. Additionally, our Student Educational Retreat Arrangement provides customized educational programs for student groups, or perhaps we can interest you in a 7 days Corporate Social Responsibility Retreat (CSRR) Arrangement for your team building activities. Explore the possibilities and join us for a unique and meaningful experience! Have a browse at Arrangements – Self-sufficient Living
Apart from your offered Voluntourism Arrangements, can I stay as a guest without participating the program? I just need a night to stay that’s all..
We understand you are looking for an affordable but great place to stay...and we thank you for complimenting us with taking an interest in Vicky's Keys. While our previous concept included offering a hostel experience for single-night stays, we've evolved our focus towards community development, emphasizing voluntourism and agri-tourism. We're currently tailoring our offerings to guests who align with these principles. However, Sint Maarten boasts numerous beautiful lodging options with reasonable prices for those seeking a single-night stay. We appreciate your understanding and encourage you to explore the diverse accommodations our island has to offer. If your travel plans align with our voluntourism concept in the future, we'd be thrilled to welcome you to Vicky's Keys!
Do you only take group bookings?
Yes, we specialize in group bookings to provide a tailored and enriching experience for larger gatherings. This allows us to customize activities, maximize impact, and ensure a harmonious stay for all participants. If you have a group up to 11 persons and are looking for a unique and impactful getaway, Vicky's Keys is the perfect destination. Contact us to discuss your group's specific needs and create lasting memories together!
What can I expect when volunteering as a guest?
Get ready for an amazing adventure at Vicky's Keys! When you volunteer as a guest, it's not just about staying; it's about diving into an immersive experience. Picture yourself contributing to sustainable farming, joining guided tours, and getting hands-on with workshops. Delight in farm-to-table culinary experiences and feel the warmth of our commitment to eco-friendly living. Engage in structured volunteer programs and embrace the vibrant community spirit of Sint Maarten. Your stay with us is more than accommodation; it's a purposeful journey filled with positive impacts and lasting memories. We gladly welcome you to the friendly haven of Vicky's Keys!
What time are you open?
Reception Hours: Our friendly reception team is available to assist you from 08:00 am until 09:00 pm.
Breakfast Hours: Enjoy a delightful breakfast experience served from 08:00 am until 10:00 am.
Lunch and Dinner: Our lunch and dinner services are tailored to our weekly program itinerary. Check for the exciting dining options during your stay!
Check-out Time: Ensure a relaxed departure with our check-out time set at 12:00 am.
Check-in Hours: Arrive and settle in comfortably with check-in available from 03:00 pm until 09:00 pm. In case your flight arrival time is late, then simply let us know so we can anticipate your late arrival. We look forward to welcoming you!
How to drive to Vicky's Keys?
Vicky's Keys is approximately a 20 minute drive from Princess Juliana International Airport. Straight across Philipsburg you will find the suburb called Sucker Garden. To reach our location you will have drive to Sucker Garden passing Philipsburg.
- Coming from Philipsburg on the Sucker Garden road.
- On your left: you'll pass the Gas station.
- On your right: you'll pass the Guana Bay road.
- Drive until you see on your right a Super Market called "FRESH POND SUPERMARKET". Or the sign “Welcome to Sucker Garden”.
- Then take the first road on your right called KING OF THE SEA ROAD.
- Make a right turn, you'll be driving on a bank, continue driving to the 3rd bridge. DON'T TAKE THE 4TH BRIDGE this is to far off.
- Turn left at the 3rd bridge and continue driving. This road is called THE KEYS ROAD.
- On your right: pass the street called Sedums Cactus road.
- Continue driving until you see on your left the sign “VICKY'S KEYS on a painted big rock.
- Make a left turn at this sign and you'll see a parking lot.
- You have arrived at Vicky's Keys!
You can also use Google Maps to see where we are precisely located. Click HERE for our spot on GMAPS.
Good luck and we hope to welcome you soon!
How to reach you by Public Transportation or Taxi?
Public transportation on SXM runs from 5.30 am until approximately 8.00 pm - 8.30 pm. And it’s not regularly that buses stop at the Sucker Garden road which is our neighbourhood.
If during the day:
At the Princess Juliana International Airport (Dutch side) you can take the bus going to Philipsburg- bus-fare is about $2. Once in Philipsburg get out at the end of the bus ride at Cannegieterstreet in front of a supermarket called AFOO. At this location you will find gypsy cabs (illegal taxis) waiting to take customers to The Keys village in Sucker Garden. Our location is in The Keys and we are the only Guest House - Vicky’s Keys Hostel - in The Keys village. A gypsy fare would be approximately $1 (to Sucker Garden road) - $5 (to be dropped directly at Vicky’s Keys).
From L'Esperance Airport (French side) it's best to take a commercial taxi to reach us. Costs approx. $25 - $30.
If during night time:
From both Airports (Dutch and French side) it’s best to take a commercial taxi.
Costs approx. $25-$30 to reach us.
Do I need to make a reservation?
Our lodgings tend to book up very quickly in the high season (November - April). We recommend making reservations throughout the season.
Overnight costs
How much does it cost to stay overnight? Overnight fees can be found on this site - simply select the room where you would like to stay. We also have seasonal discounts. To find out more about these discounts please contact us directly.
What is your Covid-19 policy?
Before you travel to St. Maarten please follow the updates on the pandemic through this link: Updates around Covid-19 – Volunteer Center & Eco Lodgings.
For our Safety Policy House Rules- (Covid-19 Workplan) click HERE.
Smoking
Can I smoke at Vicky’s Keys? Smoking is permitted at the selected areas on our premises. However all our rooms are non-smoking.
Other facilities
What kind of facilities can I expect?
At Vicky's Keys, we understand the importance of consistent standards and service, especially for our line of travelers. For detailed information about our facilities, opening times, and event dates, please explore our website and visit the Event Agenda page. Our private studios feature double beds, ideal for couples, while our dorm rooms have bunk beds, accommodating two to four people. Bedding and towels are provided but remember to bring your toiletries. Our dorms also have en-suite facilities. Additionally, we offer meals such as breakfast, lunch, dinner, and BBQ evenings. Guests can also use the café's kitchen for their own cooking. Enjoy our lounge room, café and roof terrace, laundry facilities, gardens, and internet access available in all locations. Feel at home with the amenities we provide at Vicky's Keys!
Can I do my own cooking at Vicky’s Keys?
Yes you can, but at our Café’s kitchen.
Do I need to bring my own towels?
Bathroom towels are provided. Beach towels are not provided, but can be rented at the reception desk. So please remember to bring a beach towel if you don’t want to rent, plus any toiletries you will need.
Will I have to help with chores?
As a guest the most you will be asked to do is hand in your bed linen when you leave, and ensure that you clear up after using self-catering facilities.
But as a co-living member you will be scheduled in to help with the daily and weekly chores indeed.
Is there somewhere safe I can leave my possessions?
At our dorm we have lockers for your possessions. The Holiday Studios are equipped with security windows and doors which makes break and entry a hard task to carry out.
Co-living members will have their own private spaces which they can lock.
Activities
Are trips or activities organized at Vicky’s Keys?
Yes, we offer a wide range of activities - from city bicycle tours to para-sailing! At our reception desk you will find valuable local knowledge and tourist information.
Guests and pets
What kind of people stays at Vicky’s Keys?
First of all we welcome people of all ages, backgrounds, origins and interests - first-time travelers, seasoned travellers, lone travellers or people in groups all find a warm welcome at Vicky’s Keys.
Children, can children stay at Vicky’s Keys?
Children are welcome to stay and should be accompanied by an adult. Please be aware that unaccompanied minors are not allowed to stay in our dormitories, and can therefore only stay in our private studio when this is available and booked in advance directly. Please contact us for more information.
Guests with disabilities
What kinds of facilities are provided for disabled visitors?
Not all of our rooms are accessible for wheelchair users. Therefore we recommend you to contact us for specific details before making a booking.
Pets
Can I bring my pet when I stay at Vicky’s Keys?
While we understand the love for your pets, considering the intensity of our volunteering program, we recommend leaving your beloved furry friends in the care of someone you trust. This ensures you can fully engage in the activities and make the most out of your stay at Vicky's Keys.
Vicky’s Keys’s General Conditions
Why do I pay upfront while I already booked via a booking Portal?
In the event you make a reservation via a booking portal, you most likely are required to pay a booking fee to the booking company. This is their policy. And this booking portal will then advice you to pay the booking balance on arrival at the Hostel.
However we - Vicky's Keys - in this case does not receive any lodging fee as a security should a guest not show up. It is OUR company policy to receive a lodging deposit directly to avoid:
1) People making bogus bookings
2) Guests not showing up and
3) For the period that we keep the lodging space reserved. This way we will have a guaranty that a guest will actually be staying with us. And this is why we confirm directly with our referred guests who booked via these booking portals.
